Last Updated: May 16, 2026
Need help with Sound Clarity? We are here to review your request and point you in the right direction.
For support, billing questions, privacy questions, copyright concerns, inaccurate results, or app issues, contact:
support@soundclarity.app
What We Can Help With
App support
App bugs, scan problems, screenshot issues, search problems, audio-snippet issues, loading problems, or feature questions.
Billing support
Subscription questions, access issues, purchase-status problems, cancellation guidance, or refund direction.
Privacy requests
Questions about data, deletion requests, privacy-policy questions, or consent questions.
Inaccurate results
Wrong song, wrong artist, wrong lyrics, wrong translation, rating issue, or missing context.
Copyright concerns
Rights-holder concerns involving songs, lyrics, artist names, album artwork, videos, screenshots, or other third-party content.
General feedback
Product suggestions, feature ideas, or other questions.
What to Include in Your Message
To help us review your request, please include:
The email address you used to contact us
The device and app version if relevant
The song title or artist name if your request is about a result
Screenshots if helpful
A short description of what happened
Please do not send unnecessary personal, confidential, or sensitive information. If a screenshot includes private messages, names, profile photos, notifications, or other personal details, please crop or blur that information when possible.
Billing and Subscription Notes
If you purchased a subscription through the Apple App Store, Apple may manage billing, cancellation, and refund requests. We can help point you to the right place, but some billing actions may need to be completed directly through Apple or the payment provider used for your purchase.
Contact Email
support@soundclarity.app